Frequently Asked Questions

Frequently Asked Questions

How can I apply?

You can register for your exam via our website, by email or in person at our facilities. Exam dates and registration deadlines are listed on our website. We recommend that you register as soon as you have selected your exam, as places are sometimes limited.

What do I need to bring on exam day?

In your Statement of Entry you can find complete instructions on what is and is not allowed in the exam hall. Candidates are reminded that they will not have access to mobile phones and electronic devices until the end of the written components and that these will not, under any circumstances, be admitted into the exam room. Most personal items are also left outside the exam room.

What are the security procedures on the day of the exam?

On the day of the exam, be sure to bring a valid photo ID with you. Candidates who do not have acceptable means of identification will not be allowed to take the exam. The accepted documents are the Identity Card/Citizen Card, Passport or Driver's License. If you have any other type of identification, you may be prevented from taking the exam. Please contact us if this is the case.

If your identification document is lost or stolen before the exam day, please contact us as soon as possible.

Due to the increasing relevance of Cambridge English exams for immigration and other important purposes, identity theft is a priority issue for us. In most exams, candidates will be photographed on the day of the exam as proof of identity.

All examinations are conducted under strict supervisory conditions, and candidates suspected of any acts of fraud or wrongdoing will be reported.

Where and when can I take a Cambridge English Exam?

Our aim is to present you with as many dates as available in order to allow you as much flexibility as possible. Most exams are available throughout the year, and we are generally able to provide you with a wide range of dates for written and computerized tests. Please visit our exam calendar for more details.

Test sessions are held in the Lisbon area or its surroundings (subject to confirmation).

If you are a school or institution with a group of applicants, please contact us for more details on holding special sessions suited to your needs.

When will I receive my results?

In the case of written tests, results are generally available between 5 to 9 weeks after the exam, although Cambridge's Results When Ready system allows for some results to be available earlier for online consultation.

For computer based exams, results will be available 2 to 3 weeks after your exam day.

Certificates are issued approximately 2 weeks after the release of the results.

In the lower-left corner of your Confirmation of Entry you will find the data you need to register at the Results Service for Candidates. If you have already registered on the old platform, you should use the same ID and Password. You can also use this site to share your results with any entities that so require.

Can I make a last-minute emergency application?

It is sometimes possible to make a last-minute application, subject to the availability of test materials, but we cannot guarantee this possibility. A late registration fee will be charged. Please contact us for more information.

What happens if I cannot take the exam?

If there is a legitimate reason for having missed your exam and you can prove it, we may exceptionally issue a partial refund of your registration fee. Cases are considered individually.

How can I prepare for my exam?

There is a wide range of practice exercises available on the Cambridge English and Cambridge University Press websites. You can also purchase several exercise books for each exam. Please contact us for more details.

I have a health issue that may affect my performance. What can I do?

All Cambridge English exams are available in formats adapted to candidates with hearing or vision impairments. Candidates that require special test formats should contact us prior to registration in order to ensure the availability of the necessary materials on the day of the exam.

In certain circumstances, Cambridge English will pay special attention to candidates who have a medical condition that could affect their performance on the day of the exam, provided a medical certificate is presented. However, due to the time required for this request, we recommend that applicants in this situation inform us as soon as possible.

What happens if I'm late for the exam?

If you are late for any part of the exam, you will not be allowed into the exam room. We recommend that you arrive at least 30 minutes before the scheduled time on the day of the exam.

Who recognises Cambridge English exams?

Cambridge English exams are recognised by over 25,000 universities, employers and governments worldwide. This certification can open doors to higher education, strengthen resumés and broaden career horizons for candidates.

Please visit the Cambridge English website for an updated global database of institutions that recognise Cambridge English certification. 

Some of the biggest companies in Portugal also recognise Cambridge English exams as certification – click here for the updated list.

How do Cambridge English exams compare to other exams?

What is the difference between the Linguaskill test and other Cambridge Assessment tests?

The Linguaskill test uses state-of-the-art technology to assess any level of English between A1 and C1 of the CEFR through a multilevel, adaptative and automated assessment method. Unlike any other Cambridge Assessment exam, no specific prior preparation is required. The Linguaskill exam automatically adapts to the capabilities of each candidate, creating a test tailored to them and obtaining accurate and detailed results for each component.

Where and how does the Linguaskill test take place?

You can choose to take the test in person at our facilities or at one of our existing partners in Portugal. You can also perform your test in the comfort of your home or office, through remote proctoring (distance monitoring).

What dates are available for scheduling the Linguaskill test?

When performed remotely, the candidate is able to choose the date and time of their exam. If performed at our facilities or at those of any of our partners, you can contact us to schedule an appointment, and we will do our best to meet your needs.

How does remote proctoring work in Linguaskill?

Remote proctoring is a feature that allows your test to be monitored and controlled online, using artificial intelligence (AI) developed by one of our partners, Talview. Once you are logged in to the test, you are guided through some security measures that allow your test to be monitored via the webcam. The system generates alerts whenever there is any suspicious activity during the test.

How is the Speaking component performed in Linguaskill?

The Speaking component is tested using the computer, headphones and a microphone. Your answers will be recorded and sent to Cambridge Assessment examiners for a final evaluation. Click here to see an example.

How long is the Linguaskill report valid? Is the document assigned with the results a certificate?

Linguaskill is an e-certification with a detailed report of the level of each candidate. Its results are presented in the same way as any other Cambridge certificate, according to the CEFR. Its validity is also supported by the fact that the exam is supervised and its results cannot be falsified, as they are available at the Linguaskill Results Service.

More and more educational institutions and business institutions recognise Linguaskill as English certification. However, since the exam is still quite recent, we suggest that you contact the institution in question to find out if they accept it.

In which format is the Linguaskill report valid?

Your report can be delivered in print or in digital format– both are equally valid. If physical authentication is required, you may request that a signed and stamped report be mailed to you. In any case, your results are stored at the Linguaskill Results Service, where they can be accessed both by you and by any requesting entity.

Is it possible to repeat a single Linguaskill component?

Yes, it is possible to repeat a Linguaskill component up to three months after the original test is taken in order to improve your overall result. The Linguaskill evaluation system registers the best score of each component for the final report.

Is it possible to have access and/or a copy of the answers given in the Linguaskill test?

No, it is not possible to access the answers entered into the system. Upon completion of each component, answers remain solely in possession of Cambridge Assessment English.

What does the protocol between Cambridge Assessment and INOV Contacto consist of?

INOV Contacto recognises the Linguaskill test as English certification. For the purposes of applying to its programme, candidates enjoy a 10% discount on the test.


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